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NBN Internet Connection is down since last Friday till now

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Level 1c

Hi Team,

 

My NBN Internet Connection is down since last Friday till now. I spoke to one of your co-worker "Ira" last sunday, she said technicians are working and it will be back soon. But unfortunatley, till now there is no progress.

 

Can someone please look in to it ASAP and resolve it.

 

Thanks

Senthil

3 REPLIES 3
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

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Moderator

Hi devaparrys,

I have checked here and noted that we are investigating this no sync issue with nbn, For your reference ticket # 59764410. You will receive update in 48 hours.

Regards

JayeshP9.

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Level 1c

Hi Jauesh,

 

Already 5 days past without internet and still more 2 days will be more pinful.Can you please expedite my request please.