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No NBN internet connection

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Level 1c
The NBN connection lost tonight, connection light blinking red. The other lights are blue on the NBN box but not blinking. I checked the status service, and no outrage in my area. Can you help check what happened?
2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

 

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Moderator

Hi

 

I have looked up your account and can see you have been connected for over 9 hrs now.

 

Connected at: 2020-05-12 03:44:15
Connected for: 9h 34m

If you have any further issues let me know.

 

Regards,

Peter