No NBN internet connection

[laci0712]

The NBN connection lost tonight, connection light blinking red. The other lights are blue on the NBN box but not blinking. I checked the status service, and no outrage in my area. Can you help check what happened?

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[peter_k]

Hi

I have looked up your account and can see you have been connected for over 9 hrs now.

Connected at: 2020-05-12 03:44:15
Connected for: 9h 34m

If you have any further issues let me know.

Regards,

Peter