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NBN Internet keeps dropping out

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Level 1a

Hi,

 

My NBN internet has been persistently dropping out for the last few days. I have tried to call bnut just get told that you are experiencing a large amount of calls and then i get cut off.

 

I had this problem a few months ago and was sent another modem, which seemed to fix the problem temporarily, but it has now started again.

 

I'm very disappointed, please contact me asap.

 

Phil

2 REPLIES 2
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Moderator

Hello philmyall13,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
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I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Level 3

I'm having the same issue for weeks now and they haven't been able to solve it. Please post if you can get this issue resolved so I can suggest a similar course of action. Thanks