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NBN Not automatically configuring

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Level 1
I was trying to reconfigure my old modem and the NBN shows the 'Your newly installed broadband equipment is waiting to be automatically configured' and has not changed. I have rebootes the router and still shows this message and unable to connect to the wifi. I logged into 192.168.1.1 and it shows the internet is active and wireless clients are connected but I have no access of any of my devices.
2 REPLIES 2
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Moderator

hi

Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

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Moderator

Hi @lilydang1993 ,

I can see it is authenicated  for last 21 hrs. If you still having issue you can manually do it.

Here is the link,

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/m-p/709#....

Regards,

Sajal