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NBN Outage @ Glen Waverley

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Level 1a

My internet, home phone, everything is down. I reset both router and wifi several times. Called 13 14 23 without any success. Initiated online chat ...... also no success. WTF is going on? Checked NBN outage .... no issues for my area. All using my mobile phone's data. Can TPG give me some answers? When will my service be back online?

2 REPLIES 2
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Level 1a
Same here in Hurstville. No internet since 8pm. Tried everything I could, still not working. TPG is not answering my phone call and its online chat is always busy with serving other customers......
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards