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NBN SERVICE IS DOWN AND CHAT IS ALSO DOWN HELP PLEASE !!!!!!!!!

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Level 1b

Hello, Since i started working today 8am my NBN service has been up for 10min and then it will disconect . then it will connect and go down again if you look into the logs you will see this has been happening all day. i work from home so i need fix asap. please advise what do you need? i have restarted both modems and i still cant keep stable connection .

3 REPLIES 3
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username or mobile number so i can check status here.

regards

JayeshP9.

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Level 1b

Hello,

i have just sent you private message please advise asap if something can be done this is urgent for me.

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Moderator

Hi dejane,
I have created ticket for  nbn so you will receive message from us for update. I am going to send you private message for ticket number.
regards,
JayeshP9.