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I have just upgraded to NBN Superfast 200mbps however when i did my speedtest it was only running at 97mbps. I am currently using a TP Link C1200 modem. Can someone please assist.
Hi @xiaofanshu ,
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community