NBN Superfast 200

[xiaofanshu]

Hi,

I have just upgraded to NBN Superfast 200mbps however when i did my speedtest it was only running at 97mbps. I am currently using a TP Link C1200 modem. Can someone please assist.

Thank you.

[Riezl]

Hi @xiaofanshu ,

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community