NBN Upgrade from 100 to 800

[becnscott]

Hi, I upgraded our NBN to ultra fast 800 today. Email and text advised this has been done, but still getting 100mbps. Archer 1200 router is capable of 300mbps until I get delivery of my new router (orderd elsewhere), so when can I expect to see some upgrade on my broadband speed? Seems ultra fast was used to take my payment, but not applied to my line!!

[kate_]

Hey @becnscott, your modem settings might need updating to make sure you're getting your new, faster speeds.

Send me a PM here and we'll take a look at how we can help out.

[becnscott]

Thanks @kate_  this issue has now resolved and speed is now flying!