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NBN and landline not working at Oxley Park

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Level 1a

Hi, I'm resident at Oxley Park and have no internet since 5PM. Unable to call from landline. Dialing home number says unable to connect. Is this across the area? Waiting on TPG support line for last 30 mins and no answer. 

Please advise if anyone has any updates/similar experience.

1 REPLY 1
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Moderator

Hi @saidulk,

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, we recommend having a read of these community articles, which may help resolve your issue:

 

In your case, we have sent an NBN technician to fix the problem.