NBN and landline not working at Oxley Park

[saidulk]

Hi, I'm resident at Oxley Park and have no internet since 5PM. Unable to call from landline. Dialing home number says unable to connect. Is this across the area? Waiting on TPG support line for last 30 mins and no answer. 

Please advise if anyone has any updates/similar experience.

[Riezl]

Hi @saidulk,

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

We have created this article that can guide you on How to Check for NBN Network Outage

If there are no known outages in your area, we recommend having a read of these community articles, which may help resolve your issue:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

In your case, we have sent an NBN technician to fix the problem.