Get online support
Hi @SuziQ,
We did an article that will provide you information about the importance used of the device(s) that needs to be installed on your NBN-HFC service and also give you details on how to set up the devices.
Please visit this link below.
Hi @SuziQ
The NBN Box was not yet installed due to planned remediation date of this order is on the 15th of February advised by NBN Co.
To avoid redundancy and confusion please see my response to your initial post located here NBN connection box.
Please be advised that these equipment(s) are the required for the NBN-HFC connection to work. We will have one of our Provisioning Case Manager contact you with the day.
Regards,