TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

NBN connection issue

tsaejong8
Level 2
Level 2
‎10-07-2019 02:56 PM

does it had issue NBN in Hurstville area?

0 Likes
Reply
2 REPLIES 2
Anonymous
Not applicable
‎10-07-2019 08:39 PM

Hi @tsaejong8 ,

 

We're sad to know that you're having issue with the service. We've seen that you have been in contact with one of Technicians and this issue has been escalated to our Engineering Team.


We can see that an NBN Technician is scheduled to check your connection tomorrow Thursday, 11 July 2019, 1:00 PM - 5:00 PM and your attendance is needed. We'll keep an eye on this, further information will be provided when it's available.

Let us know should you require further assistance.

 

Cheers!

0 Likes
Reply
Anonymous
Not applicable
‎11-07-2019 03:50 PM

Hi @tsaejong8,

 

Our Engineering Team is currently waiting for the completion of the NBN appointment schedule today. Updates will be provide you when it's available via SMS or Phone call.

 

Cheers!

0 Likes
Reply