NBN connection issue

[tsaejong8]

does it had issue NBN in Hurstville area?

[Shane]

Hi @tsaejong8 ,

We're sad to know that you're having issue with the service. We've seen that you have been in contact with one of Technicians and this issue has been escalated to our Engineering Team.

We can see that an NBN Technician is scheduled to check your connection tomorrow Thursday, 11 July 2019, 1:00 PM - 5:00 PM and your attendance is needed. We'll keep an eye on this, further information will be provided when it's available.

Let us know should you require further assistance.

Cheers!

[Shane]

Hi @tsaejong8,

Our Engineering Team is currently waiting for the completion of the NBN appointment schedule today. Updates will be provide you when it's available via SMS or Phone call.

Cheers!