Hi @Vkeong2000 ,
Let us help identify what causing connection issues with the service and get to the bottom of this. Could you shoot us a PM With your details to proceed with the initial investigation?
Recently my Nbn connection keep dropping out. NBN connection box shows it is connected. Restart the modem router and it back online for a while. Then it is dropped out again.
The modem router is TP-Link Archer VR1600v. Can anyone please guide me how to solve this issue. It is annoying that it keep happening. Thanks in advance.