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NBN connection light clicking and flashing red

Indyweinert
Level 2
My NBN connection link chain icon is blinking red and is clicking every few seconds after a storm we had last night (Tuesday night).
It happened straight after a lightening strike and did the exact same thing last time we had a storm.
I’ve checked if there are any outages, but there isn’t. I’ve reset/turned the machine off as well.
I had to get a technician to come look at it and fix the wires outside and assume this is what will need to be done again. Can someone please assist in what to do further? Thanks.
1 REPLY 1
BasilDV
Moderator

Hi @Indyweinert

 

Thanks for raising this with us.

We've tested the line and was able to detect a possible fault within the NBN network.

This has been raised to our Engineering team for further investigation and updates will be given via SMS or phone call within 24 to 48 hours.

 

Let us know if you need further assistance.

BasilDV