NBN connection lost after works

[Bekm43]

After NBN co replaced the pit on our nature strip we have lost our NBN connection, I’ve tried resetting the modem with no luck. I think they may have damaged out cable or something can you help?

[BasilDV]

Hi @Bekm43 

We'd like to get you back online ASAP.

Please send us a private message with your account details for us to run some tests.

BasilDV