NBN disconnection

SOLVED Go to solution
Highlighted
Level 2

There has been no way to get help but to try it here. My NBN got disconnected after the next door had a technician visit to get their NBN installed/connected yesterday.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 2

Managed to live chat with support team and had service request escalated to engineer team to investigate.

View solution in original post

2 REPLIES 2
Highlighted
Moderator

Hi@needhelp ,

 

Could you please send me a PM (private message) with your CID (customer identication number) or UN (Username) or your mobile phone number.

 

So we can look at this service for you.

 

To learn how to send a private message, click here.  

 

Regards

Bryan

Highlighted
Level 2

Managed to live chat with support team and had service request escalated to engineer team to investigate.

View solution in original post