NBN disconnection

[needhelp]

There has been no way to get help but to try it here. My NBN got disconnected after the next door had a technician visit to get their NBN installed/connected yesterday.

[BryanR]

Hi@needhelp ,

Could you please send me a PM (private message) with your CID (customer identication number) or UN (Username) or your mobile phone number.

So we can look at this service for you.

To learn how to send a private message, click here.  

Regards

Bryan

[needhelp · Accepted solution]

Managed to live chat with support team and had service request escalated to engineer team to investigate.