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NBN down the past week

evolutional7
Level 2

Hi there,

My NBN has been down the past few days, I've tried restarting my modems but that was no help at all. At times I can connect my Macbook and iPhone, but at times it just won't connect at all. Has the network been down the last few days? I'm in the inner west area, so please advise what I can do. I work from home so I need the internet speeds to be up and running.

Thanks!

2 REPLIES 2
Riezl
Moderator

Hi @evolutional7  ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

evolutional7
Level 2

Thanks, I have sent you a message!