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NBN drop outs constantly

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Level 1b
Hi there,

Since approximately 6:00pm of the 02/04/2030, my NBN connection has been dropping out. I have noticed today (5 April) that this is happening more frequently - every 20-30 minutes. It then takes around 5-10 minutes to reconnect.

I have rebooted the modem by turning it off at the power point but this has not helped.

No changes have been made to my setup on devices. This has just started happening for no reason.

My connection has been extremely stable up until this time.

Would you please check it up and give me advice?
3 REPLIES 3
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Moderator

Hi javierfr1982,

 

Welcome to TPG Community!

What type of Modem and internet service do you have?

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Level 1b
Hi,

The drop outs still happen.

The modem is NetCommWireless N300 wifi Gigabit Router.

I have NBN connection

Thanks

Highlighted
Level 1b
Hi,

The drop outs still happen.

The modem is NetCommWireless N300 wifi Gigabit Router.

I have NBN connection

Thanks