As of today here is an itemised list of outages from my tpg nbn service which is still having dropouts!
No one is listening.... this list is only a few of the many examples when I have been home and using my pc.
15:42 internet out (all lights on arris green) checked NBN Co and no outage.
15:50 Internet returned (All lights green on arris).
15:59 lost Internet (Arris upstream light flasing green no online light)
16:03 Internet back (Arris all lights green)
16:20 Internet down (all lights on green)
16:21 Internet back (Arris all lights green)
16:24 Internet down (Arris all lights on green)
14:39 internet lost (all lights on arris green)
13:45 internet lost (all lights on arris green)
13:47 internet returned after modem reset
13:48 internet lost again (all lights on arris green)
13:49 internet returned
14:02 no internet
14:13 internet returned
14:19 internet down again!(all lights on arris green)
14:20 internet back
14:24 internet down (all lights on arris green)
14:33 upstream flashing green internet still down
14:34 internet returned all lights green
4 dropouts for the last hour.
13:20 internet out all lights on (internet stays off after reset)
13:30 internet back.
13:50 internet out.
13:56 internet back.
10:30: lost internet
10:35 internet back
11:15 lost internet (reset modem router, did not solve, all lights on green)
11:22 internet back
11:47 internet lost
15:26 internet back
11:20 lost internet (all lights on arris green)
11:29 internet back after router reset (No maintenance NBN CO)
Hi @gizmorusso, we have escalated the issue to our Engineering Team and a case engineer will contact you to discuss the progression of the case.
If there's a need for us to send a technician to fix the issue, you will be advised through SMS or phone call. Kindly await further updates within the day.