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No signal on box (ie red on ODU) since 10AM. This happened a few months ago and there was an issue with the tower. That lasted about 8 hours.Hope this isn't the same problem again.
My internet service returned approx 1455.
We are sad to know that you encountered difficulty with your service. We're able to confirm that the service has been connected for 1d 6m.
Let us now should you require further assistance.