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NBN internet down tonight 5th Nov

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Level 2
Hi TPG,

Can someone assist and check, we have no internet connection at home since 9:45 pm here in Melbourne, post code 3810. Our router has an orange LED lit on internet icon. Is there any unplanned outage reported in this area?


Thanks.
4 REPLIES 4
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Level 1b

Yep outage in Springvale, Victoria 3171 as well

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Level 2
Thanks, hopefully its not a critical "fibre break" case and will get resolve soon.
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Level 1a

No internet at Bayswater 3153 as well. 

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Moderator

Hi Everyone,

 

My apologies for the service disruption you've all experienced last night. There was an unplanned outage that affected some customers in Victoria. It has been declared as resolved as of 1:17AM AEDST today.

 

@jcgalang It appears that your modem has already regained connection as early as 11:26PM AEDST last night.

@cam12345 Your modem reconnected at 12:12AM AEDST.

@aneurism Your service has been up since 1:12AM AEDST.

 

If you're still struggling with the connection, feel free to leave a comment so we can have it checked further.

 

Regards,

Will