Hi @aaronmanho, we have located the account using your community details. As per checking, NBN Co. has identified a network fault affecting the service in your area.
They are now working on a resolution and we will provide further updates as soon as it becomes available.
We apologise for the inconvenience this service disruption is causing you.
Thanks for the confirmation. We will raise this to our Engineering Team for further test and investigation. Assessment may take 24-48hrs and updates will be provided via SMS or Phone call.
We apologise for any inconvenience.
Based on our Engineering Team's Assessment, Your TPG service is part of an ongoing NBN Network Maintenance. NBN is aware and currently investigating the outage. Updates will be provided via SMS or Phone call.