TPG Community

Get online support

NBN keeps dropping out more than 5-10 times a day.

Level 2

Hi there, 


My Internet keeps dropping out between 5-10 times a day. Firstly, because of the covid stituation I took almost a month to install internet at my new place only to find out my phone tethering was much more reliable. My internet drops out and may be after 3-10 mins the NBN box reboots. I need to work from home and this is causing a lot of issues. Can you please send a techinican out to see what the issue is?


Hello Kemzpb,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
My TPG app for IOS and Android -

Level 2

Hi Peter, 


I've sent you a message. Please advise when this can be resolved. Thank you