TPG Community

Get online support

NBN keeps dropping out

Highlighted
Level 1b
Hi, our NBN in Deception Bay Qld keeps dropping out. It has gotten worse over the last couple of weeks. NBN’s site says it’s fine. TPG site says there’s no known issues. Help please!
We are now also having issues with the phone. My husband works from home and the calls keep dropping out.
1 REPLY 1
Highlighted
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter