NBN not connect

marvelszl
Level 2
Hi, my nbn is not working since this morning. Would you please check what happened for the connection?
1 REPLY 1
BasilDV
Moderator

Hi @marvelszl,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and have run some remote test.

 

We weren't able to locate any fault within the NBN network and we can see that the service is already working.

 

Please observe your connection and don't hesitate to contact us should you require further assistance. You may contact our Technical support team directly on 13 14 23 (Option 2 + 2) for real time support.

 

Kind regards,

BasilDV