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NBN not working

Level 1b
Only the first light from top on NBN is solid green, all the other lights are blinking and Internet is not connected

Hi @Shivani


Welcome to the Community! 


I've managed to locate your account using your Community details and did initial checks on the line. There appears to be no line fault that could be service affecting, as we speak.


Nonetheless, we are glad to see that the internet is back up and running for almost a day now. 


Should you still require further assistance, you may reach out to us again or you may check out our self-help options located here:



Thank you!