NBN outage 4215

Level 1a
What is causing the outage on the gold coast? I've tried contacting by phone and get nowhere. Been out since yesterday morning. Got a text around 10am telling me there was an issue, another at 4pm but nothing since yesterday and the problem is ongoing.
1 REPLY 1
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Moderator

Hi @joshualyons,

 

Welcome to TPG Community!

 

We have located the account using your community details. As per checking, your service is currently affected by an uplanned NBN network outage and you may check further details here:

 

https://www.nbnco.com.au/support/network-status

 

We apologise for the inconvenience this is causing you.