NBN outage Pymble, NSW since 29th Dec

[Kentfoot]

Hi there,

Our internet has been out since the 29th, tried all the resetting, rebooting steps and still not working despite multiple messages from TPG stating it is fixed.

Please help, thanks in advance.

[BasilDV]

Hi @Kentfoot 

Before performing any troubleshooting, we advise customers to check if their service is affected by an outage here:

• NBN network status
• TPG service status

If not, please send us a private message with your account details.

BasilDV