TPG Community

Ask, answer and talk about our products

NBN outage in my area?

Level 1

There is no service for 1.5 hr now. I need internet access. Please check what’s wrong.

2 REPLIES 2
Highlighted
Moderator

Hi @Elsaleung 

 

Welcome to the Community!

 

Thanks for raising this with us. Using your community details to pull up your account, I was able to check that your modem has already reconnected and it's showing up and running at this time. Are you still having difficulty going online?

 

Regards,

Moderator

Hi @Elsaleung,

 

Thanks for confirming via email that the service is already working. If you have other concerns, let me know.

 

Regards,