NBN outage in my area?

[Elsaleung]

There is no service for 1.5 hr now. I need internet access. Please check what’s wrong.

[Will]

Hi @Elsaleung 

Welcome to the Community!

Thanks for raising this with us. Using your community details to pull up your account, I was able to check that your modem has already reconnected and it's showing up and running at this time. Are you still having difficulty going online?

Regards,

[Will]

Hi @Elsaleung,

Thanks for confirming via email that the service is already working. If you have other concerns, let me know.

Regards,