NBN outage

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Level 1b
My NBN HFC service has been out for 8hrs or so now.
Anyone else experiencing service disruption in Brisbane?
2 REPLIES 2
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Moderator

Hi @Meganfrance 

 

I'm sorry about the service disruption. There's an NBN outage affecting your service along with 47 other customers. This was raised by NBNCo at 7:57AM AEST today. There's no Estimated Time of Restoration (ETR) yet. Nonetheless, I have this escalated to our Monitoring Team. You will be notified via SMS once the outage has been resolved.

 

Regards,

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Moderator

Hi @Meganfrance 

 

NBNCo has already declared that the outage has been resolved as of 9:22PM AEST yesterday (June 30). Our records show that your modem is already up for a day. Let me know if there's something else that you need assistance with.

 

Cheers!