NBN outage

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spiritofcat
Level 2
I'm in Tasmania, on FTTP NBN.

Woke up this morning to find my internet not working. Tried rebooting the modem, made no difference.
Tried rebooting the NBN box, made no difference.

There is a second connection on the NBN box with a different carrier and it's still working fine, so it doesn't seem like the fibre is damaged.

Checked the service status page, a bunch of planned maintenance pages for various parts of the main land, nothing for TAS.

Went out for the day, just got back home now and it's still not working.

Rebooted the modem again, no change.
Other connection is still working fine.
Checked service status page again, no reported outages for NBN.
1 ACCEPTED SOLUTION

Accepted Solutions
spiritofcat
Level 2
Turned out to be a network cable problem between NBN box and modem. Solved now.

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2 REPLIES 2
spiritofcat
Level 2
Turned out to be a network cable problem between NBN box and modem. Solved now.
Will
Moderator

Glad to know that it's already working, @spiritofcat

 

Don't hesitate to drop by again if you require additional assistance.