NBN outage?

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Level 1c
I’ve had no NBN connection for a week now. Is there any faster solution to my problem. As now I’m almost my phone data.
1 REPLY 1
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Moderator

Hi @amitbajra9

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn

 

In your case, there's a physical failure within the NBN network and the attending technician managed to restore the service.

 

BasilDV