NBN red flashing light

[Cr4ckl3]

We have had a thunderstorm pass over Spring Hill, Queensland. My NBN box has a flashing Red light and clicking sound. No blue lights. Does not respond to replugging cables or reset button. NBN & TPG say there is not outage. What do I do?

[Cr4ckl3]

Maybe 5G with Telstra?

[BasilDV]

Hi @Cr4ckl3

Welcome to the Community!

We were able to locate your account using your community details and tested the line.

There's a fault within the NBN network, which needs to be investigated by our Engineers.

This has been raised and updates will be given within 24 to 48 hours as soon as an update becomes available.

BasilDV