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NBN restored, still no connection

ChrisWalsh
Level 3
Level 3
‎07-06-2022 03:54 PM

Hello, 

Have had NBN disconnected today. Have been advised that the NBN service is restored. 

No internet connection yet. 

Have restarted NBN modem and WiFi router. 

NBN Modem shows Power LED solid, Downstream LED flashing. After about a minute, the modem reboots and repeats. 

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1 REPLY 1
Aubrey
Moderator Moderator
Moderator
‎07-06-2022 04:38 PM

Hi @ChrisWalsh, 

 

NBN Co has advised that the network fault has recurred. A technician is now onsite to investigate. The Estimated Time of Restoration (ETR) has been revised to 07/06/2022 by 23:30 

 

For your reference, you may check for outages/planned maintenance at https://www.nbnco.com.au/support/network-status

 

Regards.

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