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NBN speed issue in Rosehill

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Level 1a

hi, we've just registered NBN a month ago the speed was fantastic until today the speed starting from this day time until now its only 1.50 mb which we are expecting 8 mb at the first place.

 

is there any connection issue or maintenance?

 

thank you 

2 REPLIES 2
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Level 1a

Capture.JPG

 

this's the speeed at the moment

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Moderator

Hi @y0ui,

 

Welcome to TPG Community!

 

If you are connecting your devices via Wi-Fi, we recommend having a read of these community articles, which may help in improving the wireless connection speed.

 

 

Easy Steps to Improve Wi-Fi Connection In Your Home

 

https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...

 

 

Wireless Channel on your modem - what is it and why should I change it?

 

https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...

 

 

How to test your wireless connection using a Speedtest App

 

https://community.tpg.com.au/t5/Featured-Articles/How-to-test-your-wireless-connection-using-a-Speed...

 

Should you need further assistance, please PM us your customer ID or username as we are unable to locate the account using your community details.

 

To send a private message, please refer to this link:

How do I private message (PM) in the community - TPG Community