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NBN speed on fibre absolutely awful of late in Wollongong CBD

alspa
Level 2

I'm on a NBN Broadband SL Bundle 100 and this is my speed tonight 4/11/23 at 9:06PM

https://tpg.speedtestcustom.com/result/ca9c9990-7af9-11ee-95b2-33edfbeca10a

Duing peak times it is very very bad, otherwise it is very good if you stay up until 2:00am when nobody else is on the network. Please, please, please fix!!! Otherwise I have no option but to churn!

1 REPLY 1
Shane
Moderator

Hi @alspa ,

 

Let us help understand what is causing the slow speed of the service and see what we can do to fix it. Let us grab your details. Could you flick me a message with your information?

 

How to send a PM?

 

I'm on a NBN Broadband SL Bundle 100 and this is my speed tonight 4/11/23 at 9:06PM

https://tpg.speedtestcustom.com/result/ca9c9990-7af9-11ee-95b2-33edfbeca10a

Duing peak times it is very very bad, otherwise it is very good if you stay up until 2:00am when nobody else is on the network. Please, please, please fix!!! Otherwise I have no option but to churn!