TPG Community

alspa · ‎04-11-2023

I'm on a NBN Broadband SL Bundle 100 and this is my speed tonight 4/11/23 at 9:06PM https://tpg.speedtestcustom.com/result/ca9c9990-7af9-11ee-95b2-33edfbeca10a Duing peak times it is very very bad, otherwise it is very good if you stay up until 2:00am when nobody else is on the network. Please, please, please fix!!! Otherwise I have no option but to churn!

alspa · ‎21-02-2023

I am currently on a NBN Business XL Bundle Fast plan and we do not use the digital phone service provided by TPG. Instead we ported the phone number provided by TPG to Vonex (previously MyNetFone) as TPG VOIP server details are no longer released and TPG phone services can not be used by anything other than TPG modems. We have been using the ported number for almost 5 years from Vonex but when I ecently looked into the phone service details on the TPG portal, it lists the phone number in use as the one we ported to Vonex. How do I confirm which number is associated with my plan, as it can not be the one we ported to Vonex. Also, I am afraid to make any changes to the phone number on TPG's portal as we might lose the number somehow and our business can not afford this to happen. Please help.

alspa · ‎10-06-2022

Hi Audrey, I had a spare Telstra Gateway Gen 2 lying around which I have configured and it is working very very well. I will leave it like this for the time being as the TP-Link device was very frustrating. Thanks for your help.

alspa · ‎10-06-2022

Hi Aubrey, I hadn't realised that TPG had pushed out the new firmware until I restarted my modem. Their must be something wrong. I am mostly unable to login to the Web GUI. Just sits ont he login page. I have factory reset the modem multiple times. Even when trying to configure the modem after a factory reset, it will freeze on the Web GUI, making it virtually impossible to setup. Would be great to go back to the previous version I was on as that was rock stable. Kicking myself for asking for an upgrade now, thinking it would give me additional functionality. I have managed to setup my TPG login details and setup my wireless networks and am using the router, but I am now unable to login to the Web GUI.

alspa · ‎28-05-2022

Thank you. I have messaged you.

alspa · ‎26-05-2022

I have a TPG supplied TP-Link Archer C1200 router Firmware Version - 1.0.0 Build 20170802 rel.81832 (EU) Hardware Ver - Archer C1200 v1.0 Is there any Firmware Updates available and if so, how do I get them to install. Thank you.

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About alspa

NBN speed on fibre absolutely awful of late in Wollongong CBD

NBN Digital Voice Service

Re: TPG supplied TP-Link Archer C1200 Firmware Update

Re: TPG supplied TP-Link Archer C1200 Firmware Update

Re: TPG supplied TP-Link Archer C1200 Firmware Update

TPG supplied TP-Link Archer C1200 Firmware Update