NBN very slow

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Level 1a

My NBN is very slow. I recently upgraded to 100 Mbps plan and I am getting only around 19 Mbps/15Mbs download/upload speed when measured at 11.00 pm using Ethernet cable. During the day time, the connection dropped many times for a few minutes.

 

Is there any issue with TPG's NBN recently?

 

1 REPLY 1
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards