NBN wifi keeps dropping

[tennent0606]

I have NBN setup, however the wifi keeps dropping out at times all day long, up to 10 times per day, it does reconnect itself but I did not expect this service to be so bad from TPG. We don't know if it's the router and/or the wifi. PLEASE HELP I NEED THIS FIXED ASAP AS I WORK FROM HOME!!!!!!!!!!

[Anonymous]

Hi @tennent0606,

Welcome to TPG Community!

We have located the account using your community details.

We have checked the status of your connection and it appears to be up and running for more than 21 hours now.

Our record shows a very minimal drop outs at the moment.

We'd like to monitor this for 24 hours and please also take note of the modem light status whenever the connection drops.

If the issue persists, please let us know so we can investigate further. Thank you.