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Hi @Amandarowe1963
I went ahead and review your account and it shows that the high usage logs started a week after your NBN account has been activated. If you would like us to check a specific day/log, send me a private message so I can look into it for you.
Hi @Amandarowe1963
I went ahead and review your account and it shows that the high usage logs started a week after your NBN account has been activated. If you would like us to check a specific day/log, send me a private message so I can look into it for you.