NBN

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Level 1c
Hi I was wondering when will my installation be? I have been waiting for a while now and I still have no internet connection
1 REPLY 1
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Moderator

Hi @alyssareyes21

 

For customers who would like to check the status of their service installation/activation, we have created this community article, which contains a video on How to track your TPG service installation

 

We also send an email notification once the service is activated. If you have received this email and the service is still not working, we recommend to check if the equipment is properly set up by going to this link : New Connection Setup Help

 

BasilDV