We decided to upgrade our internet to the NBN50 due to someone else moving in with us. There has been no change in our internet since last Tuesday’s (10/07) upgrade. We have rebooted multiple times. I tested the speed and it came up as 6.2 Mbps download and 3.9 Mbps upload. Can someone please assist?
Welcome to the community!
I got your account pulled up using your community details.
I've seen that the upgrade of your NBN plan has been done. I ran initial tests on your service and it shows connected for 1week 5h 6m.
run another speed test and see if its improved.