TPG Community

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No internet QLD

Level 1c
I still have no internet.
NBN has been down since yesterday 16/07. There is nothing on the statuses saying QLD is still out.
Assistance please.

Hi @cjfrerichs,


Welcome to TPG Community!


We have located the account using your community details and we can see that the issue has been escalated to our Engineering Team.


We will make a follow up and will have the case engineer contact you to discuss the progression of the case.


Should you have a preferred contact number and time, please send it via private message. Thank you.



Hi @cjfrerichs, we can see that an NBN Technician came out and fixed the line outside.


We've checked the status of your connection and it appears to be working for more than 4 hours now.


Should there be any issues, please let us know so we can investigate further. Thank you.