No internet QLD

[cjfrerichs]

I still have no internet.
NBN has been down since yesterday 16/07. There is nothing on the statuses saying QLD is still out.
Assistance please.

[Riezl]

Hi @cjfrerichs,

Welcome to TPG Community!

We have located the account using your community details and we can see that the issue has been escalated to our Engineering Team.

We will make a follow up and will have the case engineer contact you to discuss the progression of the case.

Should you have a preferred contact number and time, please send it via private message. Thank you.

[Riezl]

Hi @cjfrerichs, we can see that an NBN Technician came out and fixed the line outside.

We've checked the status of your connection and it appears to be working for more than 4 hours now.

Should there be any issues, please let us know so we can investigate further. Thank you.