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NBN100 slower than expected

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Level 1b

I am on the NBN100 plan but my download speed is a lot less than what I expected.  Last night, I did a speed test at 7:30pm and I was getting 51mbps instead of 85 mbps.  Today I just did another speed test and I am getting 45.1 mbps download and 37.9 mbps upload.  Can you please tell me why my download speed is so slow?

2 REPLIES 2
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Level 1b

Hi Peter,

 

Just pm'd you the details