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NBN100 slower than expected

Level 1b

I am on the NBN100 plan but my download speed is a lot less than what I expected.  Last night, I did a speed test at 7:30pm and I was getting 51mbps instead of 85 mbps.  Today I just did another speed test and I am getting 45.1 mbps download and 37.9 mbps upload.  Can you please tell me why my download speed is so slow?


Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.


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Level 1b

Hi Peter,


Just pm'd you the details