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NBN50 to NBN100 Speed hasnt changed

Level 1a

I recently upgraded from NBN50 to NBN100 and the speed hasn't changed. I received a notification saying the process was completed. Please help! 


Hi @jasonalaverty , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.


To send a PM, please refer to this link: How do I private message (PM) in the community