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NBN50 to NBN100 no change in speed

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Level 1a

Hello

 

I have made a plan change from NBN 50 to NBN100 today but I am not seeing any change of speed. I have turned off/on both the NBN box & the TGP supplied router after reciving the completed email.

 

Speed test on Wifi is D47.3

http://tpg.speedtestcustom.com/result/8eb94e70-88f7-11ea-8b25-f161c3618863

 

This is no different speeds from the previous NBN 50 plan.

 

Could you please check and see if the change over has actually happened or if I need to do something else on my end

 

Thanks

 

Minlei

1 REPLY 1
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Moderator
Hi, Let me check for you, please provide UN and I will be able to check your service - regards
Bryan